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8 Questions to ask a Property Manager.
Important Questions to ask your Property Manager.
1. What services are included in the management fee?
Some companies will charge you an additional fee for every maintenance issue solved, every showing submitted, every lease signed, etc., on top of a monthly management fee. Royal Realty’s management fee includes advertising, showings, legal documents, check ins, move outs, reports, semiannual inspections, maintenance, and more. No hidden charges with Royal Realty.
2. Do your management
services offer Social Media Marketing?
Royal Realty markets on all our social media platforms Facebook, Instagram, Pinterest, Twitter, Linkedin, Google Business and Facebook Marketplace.
3.Does your management service include semiannual inspections?
At Royal Realty, our management services include semiannual inspections. Tenants are notified within 48 hours before the scheduled inspection date. Owners are sent a full inspection report with pictures of the property.
4. Do your management services include monthly statements?
All rent proceeds disbursed to owners before the 15th of each month with a monthly statement and receipts of all expenses accrued.
5. Do your management company offer to file my General Excise Tax?
Royal Realty offers to file your GET for a filing fee paid to our accounting department. Agents can focus on protecting your property while our accounting department is equipped to manage Owner’s GET filing required by the state of Hawaii.
6. Does your management company screen tenants?
At Royal Realty, we screen prospect tenants. The screening process includes a credit check, background check, income inspections, and reference confirmations.
7. Does your management company require tenants to have insurance?
Royal Realty’s tenants are required to have rental coverage. They are responsible for carting a minimum of three hundred-thousand-dollar liability. This requirement is in the best interested of both the renter and landlord.
8. Does your management company work during the weekends?
Our office doesn’t have weekend hours. However, our Agents are always on call. We are available twenty-four hours, every day. We understand your property is an investment we are hired to protect and maintain.

