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8 Questions to ask a Property Manager.

Jennifer Peele • Apr 12, 2019

Important Questions to ask your Property Manager.


1. What services are included in the management fee?

Some companies will charge you an additional fee for every maintenance issue solved, every showing submitted, every lease signed, etc., on top of a monthly management fee. Royal Realty’s management fee includes advertising, showings, legal documents, check ins, move outs, reports, semiannual inspections, maintenance, and more. No hidden charges with Royal Realty.


2. Do your management services offer Social Media Marketing?


Royal Realty markets on all our social media platforms Facebook, Instagram, Pinterest, Twitter, Linkedin, Google Business and Facebook Marketplace.


3.Does your management service include semiannual inspections?

At Royal Realty, our management services include semiannual inspections. Tenants are notified within 48 hours before the scheduled inspection date. Owners are sent a full inspection report with pictures of the property.


4. Do your management services include monthly statements?

All rent proceeds disbursed to owners before the 15th of each month with a monthly statement and receipts of all expenses accrued.


5. Do your management company offer to file my General Excise Tax?

Royal Realty offers to file your GET for a filing fee paid to our accounting department. Agents can focus on protecting your property while our accounting department is equipped to manage Owner’s GET filing required by the state of Hawaii.



6. Does your management company screen tenants?

At Royal Realty, we screen prospect tenants. The screening process includes a credit check, background check, income inspections, and reference confirmations.


7. Does your management company require tenants to have insurance?

Royal Realty’s tenants are required to have rental coverage. They are responsible for carting a minimum of three hundred-thousand-dollar liability. This requirement is in the best interested of both the renter and landlord.


8. Does your management company work during the weekends?

Our office doesn’t have weekend hours. However, our Agents are always on call. We are available twenty-four hours, every day. We understand your property is an investment we are hired to protect and maintain.



By Engage Team 15 Mar, 2022
From the Big Island to Oʻahu One of the benefits of living in the island archipelago of Hawaiʻi is that the other Hawaiian islands are a short flight away. It was during a spontaneous visit to Oʻahu from the Big Island of Hawaiʻi – where we lived for 6 years – that my partner and I got the idea to switch islands. Although each of the Hawaiian islands has unique merits, we were ready to experience Oʻahu’s convenience, plentiful hiking trails and beaches, and diverse economic opportunities. After landing a job offer based in downtown Honolulu, our relocation planning began. Since we were still largely unfamiliar with Oʻahu, we tailored our apartment search to a few factors, including: proximity to work; walkability to groceries and other necessities; and amenities like air conditioning, a pool, and a gym. Of course, budget was a factor as well, and we set our price range accordingly. Choosing Kakaʻako While the apartment criteria narrowed our search to three Honolulu neighborhoods – Waikiki, Ala Moana, and Kakaʻako – we focused on Kakaʻako because of its newer buildings and walkability to shops and dining. While living in a downtown Airbnb, we cruised sites like HICentral , Zillow , and Craigslist to find leads, and looked at several apartments before securing a 1-bedroom in the recently completed Keauhou Place tower. In addition to our unit having an incredible view overlooking downtown and the harbor, it came with shared amenities like covered parking, a pool, gym, and barbecue grills. As well, we enjoyed access to its ground-level pedestrian mall, which offered a natural grocery store, spa, and spots for dining and takeout – not to mention a short jaunt to even more options at SALT and Ohana Hale Marketplace . Aside from walkability, the location served as a central jumping off point for weekend adventures around the island. Change of Scenery Two years, a pandemic, and one job transition later, we were ready for another change of scenery. Since I switched from working in-person to working remotely, we no longer needed to live close to downtown, and began exploring the idea of moving to Oʻahu’s east side, where we would be closer to some of our favorite hikes and beaches. While the search process was similar, the inventory in our budget range was different, and it took a bit longer to find a suitable home. As opposed to the ample selection of apartment and condo listings in Honolulu’s urban core, the east side neighborhoods of Kaneohe, Kailua, and Waimanalo offered mostly ADU’s (additional dwelling units) or single family homes converted into multiple rentals units – sometimes lacking the privacy or amenities we needed. It took about 3 months to find our ideal rental home in Kailua, a similar 1-bedroom condo within a comfortable walking distance to town and the beach. It took a lot of patience, because the inventory was more limited; but, luckily we had flexibility to keep searching until we found our match.  Urban v. Suburban: Which to Choose? Ultimately, I am glad we got the experience of living in both Honolulu and Kailua. Particularly, the Kakaʻako neighborhood, with its abundant street art, well-maintained parks, and diverse shops and dining options, is a great place to get a feel for Oʻahu’s urban core. On the other hand, Kailua has an intimate, beachy feel, which could be a better fit if you can work remotely – and avoid the driving commute into “town” (local shorthand for Honolulu). Either way, pre-determining your unique home, budget, timing, and lifestyle criteria can help to narrow your search and point you in the right direction. About the Author Ali Slous is the founder of Perspective Media , an Oʻahu-based creative agency whose mission is to empower entrepreneurs and small businesses to channel creativity in ways that generate both professional success and personal satisfaction. When she is not creating Perspective Media, Ali enjoys access to the incredible nature Hawaiʻi has to offer. Resources HICentral: https://www.hicentral.com/ Zillow: https://www.zillow.com/honolulu-hi/?utm_content=319854744|1301821912900950|kwd-81363927204438:loc-190|81363895177301|&utm_campaign=zbw_br_natgeo_usa_x_nat_cities_e_b_1&semQue=zillow%20honolulu&msclkid=330d4f9cfa6b19b9b07d2db5ba061625 Craigslist: https://honolulu.craigslist.org/search/hhh SALT: https://saltatkakaako.com/ Hale Ohana Marketplace: https://www.ohmhawaii.com/ Perspective Media: https://perspectivemediahawaii.com/
By Jacqueline Little 16 Feb, 2022
A new year is upon us, and I must say it feels familiar, yet unpredictable. What I mean by that is, although we’re still dealing with the pandemic, the real estate market is still very dynamic. Mortgage rates dropped to record lows for much of last year, while home values and sales peaked to record highs. Where does it go from here? To say that there will be a housing market cool down is too drastic. Steady buyer demand and low inventory will continue to drive up prices. My insight for 2022 aligns with what most are predicting for the housing market’s future - everything will be high. Demand, prices, home appreciation rates, and eventually home inventory and interest rates will rise too. While some trends from 2021 will continue into the new year, some things will change. This year will be defined as a steady year of (slow) growth. The market will no doubt be in the favor of the sellers for now, but things will start to swing the other way. Because the real estate market is affected by current events, fluctuations are inevitable. If you’re looking to buy, pay attention to interest rates and always be in tune with your own personal finances. If you’re in a position to sell this year, it wouldn’t be a bad idea. The smaller housing inventory fares to your advantage because low inventory creates competition among buyers, essentially increasing your property’s value. If you’re a seller, know that there are options for selling. Whether it’s your first home sale or your fifth, talking to a real estate agent will help you explore your options so you can market your home to a wide range of potential buyers and get you top dollar for it. If you’re a buyer, the same advice rings true here. Talk to a real estate agent who can help you navigate this active housing market and help you find the right situation for you to act on. As always, Royal Realty is here for you and ready to take on 2022 with you!
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